Privacy
Policy

Your privacy matters.

Holistic Approach Psychology is committed to protecting the privacy and confidentiality of all personal information collected through this website. This policy explains what information is collected, how it is used, and your rights regarding that information.

This website is operated by Hailey Allegro, Registered Psychologist, in compliance with Alberta's Health Information Act (HIA) and the Personal Information Protection Act (PIPA).

Information collected

We may collect the following types of information when you visit or interact with this website:

• Contact information — name, email address, and phone number if you reach out directly.
• Booking information — information you provide when scheduling a consultation through our booking portal (Owl Practice). Owl Practice's own privacy policy governs that data.
• Analytics data — anonymised usage data (pages visited, time on site, browser type) collected via Google Analytics if you consent to cookies.

How we use your information

Information you provide is used solely to respond to your enquiry or facilitate your booking. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Analytics data is used in aggregate to understand how visitors use this website so we can improve it. This data is only collected with your consent.

Cookies & analytics

This website uses cookies to improve your experience and to collect anonymised analytics data via Google Analytics. You can accept or decline cookies when you first visit the site. If you decline, no analytics cookies will be set.

You can update your cookie preferences at any time using the "Cookie Preferences" link in the footer.

Data retention

Email and contact enquiries are retained only as long as necessary to respond to your request. Clinical records and booking data held within Owl Practice are governed by Alberta's Health Information Act and are retained as required by law.

Your rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, please contact us using the details below.